I-Thunderbird Community Forum

I converted my old Outlook emails in to MBOX using the Syscurve conversion software, and then moved the MBOX file into my Local Folder for Thunderbird. When I open Thunderbird it sees the file, but does not see the folders or messages inside the file. The Local Folder has the following three files in it (plus the trash, etc.): output_20251127110416.mbox 4,194,310 kb output_20251127110416.mbox.msf 2 kb output_20251127110416.msf 2 kb Thunderbird shows the output_20251127110416.mbox in the Local Folder but says no messages found when I click on it. How do I get Thunderbird to see the mbox files?

I have used Thunderbird for many years and have over 11 years of emails on my Linux laptop. I'm moving to a Chromebook and have installed Thunderbird on it. It is working fine. I only want to transferr about a years emails to my new machine so the "folder transfer " mention is not good. I have tried the import / export method but every time I select a group of emails of about a year the resultant zip file is about 10 gbyts and the import will not work. Thank you for any assistance you may give

Paul

Won't connect to Host Server. The error notification window won't allow me to get back to the app to check settings. The only option given is "Try Again". I don't know why it all of a sudden won't connect, because my iPhone connects just fine

Thunderbird 145.0 (64 bit) with Windows 11 Pro.

In the message editor window, new message or reply or forward, when I want to insert a hyperlink using either CTRL+K or via the Insert menu, a popup window to insert the link into does not appear, and the write windows hangs. Becomes unresponsive. The only way to close it is by ending the task in Task Manager. I notice a crash helper in the Thunderbird group in Task Manager. Everything is on 0% CPU though.

What went on before this is that I modified the property editor.link_color in the config editor (because links are not readable in dark mode, but that's a different story). I then did reset it to default and restarted TB, then pc and TB, that did not help.

In troubleshooting mode, there is no problem. In normal mode, I deleted the only plugin I had (a theme) I cleared cache, refreshed Thunderbird, to no avail. It's not set up to generate crash reports yet.

I have TB on another machine (W10 Pro), I can copy my profile folder over quite easily.

Any suggestions please?

(I'm on Central European time, it may be a day or so before I respond to replies from the US.)

I just installed NORD VPN, and I can no longer send any emails in Thunderbird. Receiving is just fine. Gmail works fine. The addresses in Thunderbird are all Spectrum charter.net addresses. I have spent over 5 hours trying to get his working, seeking help from every possible source that I could think of. The spectrum addresses can send and receive just fine when logging into spectrum. This is probably a pretty common association, that is Nord VPN and Thunderbird. And with the big black Friday sales there should be plenty more people with the same situation. If you can give me any ideas about a solution, I would be most grateful. Thank you Bill Lowe

I'm on 140.5.0esr version of Thunderbird (up to date). Been a loyal user for a long time. As of 11/26/2025, I have been unable to collect my email from the portal server. I'm able to send but cannot download new messages from the server mail manager. I've reviewed the settings with the portal managers and all looks good on their end. They suggest connecting with my email client provider to find a resolution. I'm on a MacBook Pro, Sonoma 14.7.4. Can anyone help?

I recently switched to a new monitor. When I hover over a picture, or the subject of an email in my email program, I get a display of the alt tag. The print is too small. How do I enlarge the display of the alt tag?

Thunderbird is not working with mitchells new version. I am getting a MAPI.Send() returned -2147467259. How do you correct this? Mitchell is saying it on your end.’ for ‘Thunderbird’

After many years of using Thunderbird with an AOL account I changed my password in AOL to increase the security. So I had to install the AOL account again in Thunderbird. I created an app password in AOL and put it in Thunderbird. Everythin fine so far. AOL login window opens automatically. But after login to AOL the message "somthing went wrong" and "try on anther device" pops up. I tried it on several PC's - no way. Other mail clients like Mailspring oder Mailbird did work with the AOL account. What is the problem?

Hi

I'm using Thunderbird 140.5 on a desktop Mac running Sequoia 15.7.2

In Local Folders, my subfolders have subfolders. In both levels of subfolders, Thunderbird has spontaneously started disordering both newly created subfolders, and folders which I move from one subfolder to another using right click 'Move To'

Up until ten days ago, all folders whether new or moved, were listed alphabetically. Now, day by day, the disordering is getting worse and as someone with ongoing conversations with hundreds of clients, it is becoming impossible to work when I have to give so much time to slowly scanning through every folder looking for the relevant subfolder.

I don't know why I can't update this version, but I tried installing the newest version available (145) and used the 'reset folder option' which did not work either.

Also, setting up a whole new account instead of upgrading my existing account is a colossal faff and I'd rather not have to!

Aside from manually reordering (also a colossal faff), can anyone suggest something I might be missing in stopping this happening?

Thunderbird says I'm on an esr channel, if that helps

Thanks

I have switch to Linux Mint. My laptop with window 10 cannot go to Window 11. I therefore am retiring this laptop and gone to Linux Mint on a Mac machine. I have Thunderbird as my email. I have not been successful sending my emails to this new system. I downloaded Thunderbird on the new machine but cannot get my emails

I just created a new email account in Thunderbird. I've used T-bird for 15 years. Normally, when I highlight an inbox email and then press the keyboard "Delete" key, the message is sent to Trash. But on this new account, when I press Delete key, the message briefly disappears, but then comes back into my Inbox. It doesn't go to Trash.

I checked the Server setup and confirmed it is setup to move Deleted email to "Trash on xxx@xxxx.com"

TB has now locked for me saying "Downloading message 158 of 289 in Inbox..." However, that is just the latest of TB behaving bizarrely over the last few days: filters not working, TB repeatedly re-downloading whole folders and now this is the last straw. Same sort of short pause then total lockup in troubleshoot mode too.

I have to have an Emailer I am not constantly fighting and debugging. My sense now is that the main database structures of my TB have somehow been corrupted.

I think this may go back to [https://support.mozilla.org/en-US/que.../1541906]. That problem transferred to a different folder when I changed my filter to redirect the routine messages to that different filter so it wasn't the folder, I didn't have time to sleuth it further and as it only affected those messages, which were not important, I ignored it and TB worked fine for other things. Then it even stopped happening with new ones of those messages but still if I opened one of the old ones, TB would lock. Again, I didn't really need the old ones so I ignored this.

Disconcertingly, Firefox, my main browser, has today become afflicted with something similar: launches, OK for about a minute, then locks, no different in troubleshoot. I will report that and come back and add the link here but perhaps some mix of Mozilla and KDE and or Ubuntu recent changes are behind this but the TB problem above was there on Ubuntu and has been brewing all week so a shared Firefox/TB issue is not the whole story.

I am not sure how much longer I can persist with TB given the frequency with which I have had really nasty problems with it in recent years. However, I feel a loyalty (I am a financial contributor) and I know that rebuilding my filters in another Emailer will take probably a full day (and I don't know what I'd swap to, using Kmail/Kontact for now so I'm not Emailless). So I would like to have one last go and my wish is to create a clean install and then I hope, rescue my address books and filters from the dying version and see if one last go can resuscitate things. So my questions, as I think the correct answers to this have varied a lot over recent years. I would like answers known to work for TB is 140.5.0esr (64 bit) on Kubuntu 25.10 if possible but Ubuntu 25.10 is obviously close.

• How do I best save and transfer the address books?
• Ditto all my filters (a lot!)

TIA, Chris

I must have changed something because T'Bird no longer starts. I was trying to copy TB file from Win 10 to a Win 11 PC. That failed because some files could not be copied. But now TB is not starting up. I checked the Start folder and it is in there.

Suggestions please.

Hello! Since a recent Thunderbird update (I think 13th Nov), when clicking on the Thunderbird icon on my taskbar a donation webpage is opened not the application! I went to 'setting>apps&features' but the 'modify' button is greyed-out. How do I change it back (what 'setting' do I need to change)? I really don't want to have to uninstall/reinstall. Regards, Tim

I have been using Thunderbird for 20+ years and am on the latest version, but trying to eliminate what I believe to be old files from legacy versions that have been left behind. I don't want to delete anything and break Thunderbird, but wondered if these files were redundant:

abook.v2.sqlite + abook.v3.sqlite

These haven't changed since 2021 & 2022 apparently.

Also, I have a lot of address books (I find using addresses in a given address book excellent for email filters). Are abook-1.sqlite, abook-2.sqlite etc my individual address books?

If so, how can I tell which file belongs to which address book?

I also have v2 and v3 files (eg: abook-1.v2.sqlite) for most of these.

Hopefully this makes sense. Thanks in advance for any help.

Hello,

I created an event in the Thunderbird calendar, inluded 30 e-mail addresses of which only 19 calendar invites were sent. It sent the invites in the order of the recipient list and just stopped at number 19..

What could be the problem here?

Thunderbird version 140.5.0esr on Ubuntu.